Shipping & Returns
Shipping Policy
Free Shipping: We offer free shipping on all orders above Rs.1000. This threshold may vary depending on your location and the items you are purchasing. Please check our website or contact our customer support team to find out the current free shipping threshold for your location.
Shipping Partners: We work with reliable shipping partners to ensure that your orders are delivered on time and in good condition. Our shipping partners may include national and international carriers, depending on your location and the destination of your order.
Shipping Time: Orders are typically shipped within 3 business days and the delivery time will be a minimum of 3 business days or a maximum of 7 business days of the order being placed depending upon your location. However, some items may have longer processing times, and shipping times may vary depending on your location and the shipping method selected.
Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to track your package and monitor its delivery status. If you have any questions or concerns about your shipment, please contact our customer support team for assistance.
Shipping Options: We offer a range of shipping options, including standard shipping, expedited shipping, and overnight shipping. The availability of these options may vary depending on your location and the items you are purchasing. Please check our website or contact our customer support team for more information.
Return & Exchange Policy
Eligibility: Our returns policy applies to all products sold on our website, except for customized or personalized items. To be eligible for a return, the product must be in its original condition, unused, and with all original tags and packaging intact.
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Timeframe: We offer a hassle-free return policy within 3 days of delivery. If 3 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
Return Process: To initiate a return, please contact our customer support team via phone or email. Our support team will guide you through the return process, which may include filling out a return form, providing photos of the item, or shipping the item back to us. You will be responsible for the shipping costs associated with the return.
Refunds: Once we receive the returned item, we will inspect it to ensure that it meets our return policy criteria. If the item is in its original condition, we will issue a refund to the original payment method within 5-7 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.